FAQs

1. What type of food does Spice Boxx serve?

Spice Boxx serves halal smash burgers, wraps, sides, drinks, dips, and desserts. Our focus is on fresh, flavour-packed takeaway food with bold sauces, juicy patties, crispy edges, and satisfying portions.

2. Are your burgers halal?

Yes, our burgers and meat items are halal.

3. Where is Spice Boxx based?

Spice Boxx is based in Sidcup and serves nearby areas including Sidcup, Eltham, Welling, and Bexley.

4. Do you offer delivery?

Yes, we offer delivery to selected local areas. Delivery availability may depend on your postcode and distance from our kitchen.

5. How far do you deliver?

We usually deliver within around a 3-mile radius, covering areas such as Sidcup, Eltham, Welling, and Bexley.

6. Can I order for collection?

Yes, collection is available. You can place your order online and collect it directly from Spice Boxx.

7. How do I place an order?

You can order directly through our website: spiceboxx.online. Simply choose your items, add them to your basket, and complete checkout.

8. What is a smash burger?

A smash burger is made by pressing fresh beef onto a hot grill, creating crispy edges while keeping the patty juicy inside. It gives the burger a stronger flavour and better texture than a regular burger.

9. Do you sell wraps?

Yes, we serve a range of wraps including chicken, peri chicken, veggie halloumi, and other loaded options.

10. Do you have vegetarian options?

Yes, we offer vegetarian-friendly options such as halloumi wraps and selected sides. Please check the menu for current availability.

11. Do you sell meal deals?

Yes, selected items can be upgraded to a meal with chips and a drink.

12. Can I customise my order?

Yes, some items may allow customisation, upgrades, or sauce choices depending on the product options available on the website.

13. Do you sell Ben & Jerry’s?

Yes, we offer selected Ben & Jerry’s flavours, subject to availability.

14. Do you offer dips and sauces?

Yes, we offer a selection of dips and sauces to pair with burgers, wraps, chips, and sides.

15. Do you accept cash on delivery?

Yes, cash on delivery may be available if shown at checkout.

16. How long does delivery usually take?

Delivery times depend on order volume, location, and kitchen preparation time. The estimated time will be shown during the ordering process where available.

17. What should I do if my order is late?

Please contact Spice Boxx directly with your order details so the team can check the status of your order.

18. What should I do if there is a problem with my order?

Contact us as soon as possible with your order number and details of the issue. We will review it and do our best to resolve it quickly.

19. Do you cater for allergies?

Some items may contain allergens such as gluten, dairy, eggs, mustard, sesame, or nuts. Please contact us before ordering if you have an allergy or dietary requirement.

20. Can I leave a review?

Yes, we really appreciate customer reviews. You can leave feedback through Google, our website, or the delivery platform you ordered from.