Frequently Asked Questions

What areas does SpiceBoxx deliver to?

SpiceBoxx currently delivers within a 3-mile radius from Blackfen Road, covering Sidcup and nearby surrounding areas.

What type of food does SpiceBoxx serve?

SpiceBoxx specialises in authentic Indian takeaway dishes including traditional curries, chef’s specials, balti dishes, tandoori dishes, biryanis, naan breads, rice dishes, sides, and sundries.

Can I order online from SpiceBoxx?

Yes. You can place orders directly through our website for both delivery and collection.

Do you offer collection orders?

Yes. Customers can place collection orders online and collect directly from our takeaway location.

How long does delivery usually take?

Delivery times may vary depending on order volume, traffic, and weather conditions. Estimated delivery times are shown during checkout.

Are your dishes freshly prepared?

Yes. All dishes are freshly prepared to order using quality ingredients, herbs, and aromatic spices.

Do you serve spicy curries?

Yes. We offer a wide range of spice levels from mild dishes like Korma to hot curries such as Madras and Vindaloo.

Do you offer vegetarian dishes?

Yes. Our menu includes a variety of vegetarian curries, side dishes, rice options, and naan breads.

Do your dishes contain allergens?

Some dishes may contain allergens including nuts, dairy, gluten, or other ingredients. Please contact us before ordering if you have any allergy or dietary concerns.

Can I customise my order?

Yes. You may be able to add notes or special requests during checkout depending on the item ordered.

What payment methods do you accept?

We accept secure online payments through the payment methods available during checkout.

Can I cancel my order?

Please contact us as soon as possible if you need to cancel an order. Once food preparation has started, cancellation may not be possible.

Do you use real product images?

Some product images on our website may be digitally enhanced or stylised using Photoshop and AI-assisted creative tools for branding and promotional purposes. Actual food appearance may vary slightly.

How can I contact SpiceBoxx?

You can contact us through our website contact page or official business contact details for any questions or support.